ORDER INFO

PLACING AN ORDER
After you gear up by placing an order, you will receive an e-mail to confirm that The Chicago Dogs Team Store has received the order. At the time of shipment, an additional follow up email will be sent. The confirmation will contain the order number, order detail, and shipping method.

PAYMENT METHODS
We accept American Express, MasterCard, Visa, Discover and PayPal for internet orders. All online orders paid by credit card are processed on a secure server.

ORDER INQUIRY
Please email us at teamstore@thechicagodogs.com and we will respond within 24 hours of receiving your message.

CANCELLATION POLICY
Once an order is placed, it cannot be modified or cancelled.

MERCHANDISE AVAILABILITY
Should the item you ordered not be available, you will be charged only for the items shipped to you by Chicago Dogs Team Store.com. All unavailable items will be credited to your account when applicable. We will send the remainder of your order with appropriate adjustments for the out of stock item(s). All orders are subject to acceptance by Chicago Dogs Team Store.com. We reserve the right to refuse delivery or limit quantities of any product ordered. Please note that we cannot guarantee the availability of any item until you place an order.

DISCLAIMERS
Prices on Dogs Team Store.com are subject to change without notice. Chicago Dogs Team Store.com maintains the right to refuse or cancel orders at any time, for any reason, including but not limited to orders that contain incorrect prices or product descriptions, orders that Chicago Dogs Team Store.com believes the customer has violated applicable law, and orders that LakersStore.com believes are harmful to its clients, or its affiliates.

SALE MERCHANDISE

All discounted merchandise purchases are final sale. These items may not be returned or exchanged. 

CUSTOM MERCHANDISE
Customization may add 7-10 business days to the shipping time. Please limit custom names to 12 characters and custom numbers to 2 characters. 

Customized merchandise may not be returned. Please note that custom gear is final sale. Once submitted, items cannot be edited or canceled.

INTERNATIONAL ORDERS
At this time, orders from Chicago Dogs Team Store.com can only be shipped within the United States..